Brittany Gould testified that Theranos's pricing, convenience, and advertised finger-prick testing led her to use its services and refer patients there. After HCG information made her believe she was miscarrying before conflicting information and the pregnancy's continuation, she stopped using Theranos and referring patients.
Brittany Gould
Former Theranos patient who received conflicting pregnancy-test results.
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Brittany Gould testified for the government about relying on Theranos both personally and when referring patients. She said its pricing, convenience, and advertised finger-prick testing impressed her, and she expected its blood-test results to be accurate and reliable.
During a pregnancy following three prior miscarriages, Theranos-associated HCG information led Gould's treating clinician, Audra Zachman, to tell her that the numbers were falling. Gould said she understood that she was miscarrying and discussed possible ways the pregnancy might end. Later information from Quest conflicted with that understanding; Gould remained pregnant and gave birth to a girl.
Gould testified that the episode caused her to stop using Theranos and referring patients there because she no longer trusted its results. Zachman's testimony and the admitted laboratory reports provided clinical and documentary context: the original decline suggested pregnancy loss, while the corrected flat result also appeared clinically troubling, although neither indicated outcome occurred. On cross-examination, Zachman acknowledged limits in her assay-science knowledge and said a broader chart review found little else out of place, while maintaining that Gould's result was unusually discrepant.
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